Privacy Policy

Last updated: September 2026

Bubble Tea Supply ("we", "us", "our") respects your privacy. This policy explains what information we collect when you order from us or contact us, and how we use it.

Information we collect

When you place an order or make an enquiry, we may collect your name, business name, phone number, email address, delivery address, and details of the products you order. When you pay by bank deposit or transfer, we may receive payment reference details needed to confirm your payment.

How we use your information

To process, confirm, and deliver your orders.
To contact you about your order or enquiry.
To arrange and confirm pre-payment.
To respond to OEM, white-label, distribution, or new-store enquiries.
To keep records required for our business and accounting.

Payment information

We do not process card payments on this website and do not store card numbers. Payment is arranged offline (for example, by bank deposit or transfer) after your order is confirmed.

Sharing your information

We share your information only where necessary to fulfil your order — for example, with delivery and courier partners to deliver your goods. We do not sell your personal information to third parties.

Data retention

We keep order and contact records for as long as needed to serve you and to meet our legal and accounting obligations.

Your choices

You can ask us to update or remove your contact details, or ask what information we hold about you, by emailing btsupplypk@gmail.com. If you no longer wish to receive messages from us about orders or offers, let us know and we'll stop.